Complete Horticulture & Tree Service ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website and how we use it.

Information we collect

When you submit our consultation or contact form, we collect the information you choose to provide, including your name, phone number, email address, service address, requested services, project timeline and project details. We may also record your communication preferences and the date, time and source of any consent you provide. If analytics are enabled, we may collect standard usage data such as pages visited, device information and general location through cookies or similar technologies.

How we use your information

To respond to your inquiry and schedule a consultation;
To prepare and discuss a quote for your project;
To send requested service communications, scheduling information, estimate updates and related follow-up;
To send marketing messages only when you have provided the applicable consent;
To maintain customer and prospective-customer records in our customer relationship management systems;
To improve our website and understand how visitors use it.

How we share it

We do not sell your personal information. We may share information with service providers that help us operate our website, customer relationship management system, communications, scheduling and field-service operations, only as needed to provide those services or as required by law.

SMS and mobile information

SMS opt-in data, mobile numbers and consent records are not sold, rented or shared with third parties or affiliates for their own marketing or promotional purposes. We may provide this information to vendors that support delivery of our messages, but only as necessary to provide that service on our behalf.

If you consent to text messages, message frequency varies and message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Opting out of marketing messages does not prevent us from responding to a current request or communicating with you where otherwise permitted by law.

Cookies & analytics

Our site may use cookies and third-party analytics (such as Google Analytics) to understand traffic and improve the experience. You can control cookies through your browser settings.

Data retention & security

We keep the information you submit only as long as needed to serve you and for reasonable business and legal purposes, and we take commercially reasonable steps to protect it. No method of transmission over the internet is completely secure.

Your choices

You may ask us to update or delete information you have provided by contacting us at Completehorticulture@gmail.com or 770-243-3984. You may unsubscribe from promotional email using the unsubscribe link in an email and may opt out of text messages by replying STOP.

Contact us

Questions about this policy? Reach us at Completehorticulture@gmail.com, 770-243-3984, or through our contact page.

Privacy Policy